Slatehouse Studio

Privacy policy

What personal data I collect when you visit this website or buy a service, and how it's used. I collect as little as possible.

Last updated 9 November 2026

Who is responsible for your data

The data controller is the sole trader who runs Slatehouse Studio. You can reach them at:

Slatehouse Studio
Email: slatehousestudio@hotmail.com
Phone: +44 7838 421326

What I collect

  • Contact details you send me: name, email address, phone number and company name.
  • Information about your project that you share so I can quote for and do the work.
  • Payment information: payments are processed by Stripe. I receive your name, email, billing address and the last four digits of your card, never the full card number.
  • Technical data: the company hosting this website keeps standard server logs, such as IP address and browser type, for security.

Why I use it, and the legal basis

  • To reply to enquiries and prepare quotes (steps taken at your request before a contract).
  • To deliver the services you buy and take payment (performance of a contract).
  • To keep accounting and tax records (legal obligation).
  • To prevent fraud and keep this website secure (legitimate interests).

I don't send marketing emails, and I never sell or rent your data.

Who I share it with

  • Stripe, to process payments.
  • My email and website hosting providers, who store data on my behalf.
  • My accountant and HM Revenue & Customs, where tax rules require it.

Some of these providers may process data outside the UK. Where they do, they use safeguards approved in the UK, such as the International Data Transfer Agreement or standard contractual clauses.

How long I keep it

  • Enquiries that don't become projects: 12 months.
  • Client and payment records: 6 years from the end of the relevant tax year, as HMRC requires.

Cookies

  • This website uses no tracking or advertising cookies.
  • Fonts are loaded from Google Fonts, which means your IP address is shared with Google when a page loads.
  • Stripe may set cookies on its own payment pages to prevent fraud.

Your rights

You can ask to access, correct or delete your data, to restrict or object to how it is used, and to receive a copy in a portable format. Email slatehousestudio@hotmail.com and I will respond within one month.

Complaints

If you are unhappy with how your data has been handled, please contact me first. You can also complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.

Changes to this policy

If this policy changes, the new version will be posted on this page with a new date.